The Best Ways To Do Market Research
Aut fuga conubia leo molestie cillum eos sapiente cupidatat turpis fugit quibusdam, massa nobis, platea…
I am committed to continuous improvement and sustainable growth, with a strong focus on delivering timely, practical solutions to management challenges that directly impact organizational revenue and cost efficiency.
Experience
Completed
Customer Relationship
Achievement
With experience across Standard Chartered Bank and leading local institutions including Eastern Bank PLC and Community Bank Bangladesh PLC, I am responsible for delivering growth, profitability, and superior customer experience through disciplined strategy execution, product strengthening, and strict policy compliance. I’m also a technology enthusiast, author, and translator.
In my role as Senior Manager – Retail Business, I manage end-to-end retail banking operations with a focus on business expansion, profitability, and service excellence. I monitor and improve branch KPIs, lead sales initiatives across liabilities and assets (deposits and loans), and maintain strong adherence to Bangladesh Bank guidelines and internal control frameworks.
I drive retail growth through customer acquisition, product enhancement, and service excellence, applying a 360-degree approach that aligns business, operations, and risk. I collaborate across functions to deliver targets, improve efficiency, and implement innovative solutions aligned with the bank’s objectives.
Get expert guidance from a seasoned banking professional on risk management, complex financing, and market strategy to secure your long-term financial success.
I lead a technology-driven services company delivering digital marketing, UI/UX design, software development, cybersecurity, QA/testing, and IS audit & assurance. We help organizations grow and operate securely by combining data-led execution, user-centered design, robust engineering, and practical risk-based controls—turning business goals into measurable outcomes.
Achieving financial sector excellence through strategic risk mitigation, regulatory adherence, and optimized portfolio management. We drive sustained high performance.
Strategic leader with a record of driving revenue growth, optimizing operations, and building high-performing teams. I deliver measurable results across complex business environments.
Community Bank Bangladesh PLC
Head Office, Dhaka.
June 18h 2025 to till now
Sphere of Activities
As Senior Manager – Retail Business, I am responsible for leading and managing retail banking operations to achieve business growth, profitability, and superior customer experience.
Community Bank Bangladesh PLC
Gulshan Branch, Dhaka.
June 26th 2023 to June 17th 2025
Key Accomplishments:
In 2023 and 2024, through outstanding leadership strategies and adept team management, Gulshan branch Recognized as one of the Top 3 Operating Profit Contributors across the bank.
University of Dhaka
The University of Asia Pacific (UAP)
My journey is a relentless pursuit of innovation, transforming bold ideas into profitable ventures and driving measurable industry change through resilience.
A curated glimpse into my daily adventures, passions, and discoveries. Explore the vibrant moments that define my life.
Client Feedback is my most valuable asset and blueprint for excellence. I actively listen to your insights, refine my strategy, and continuously improve every solution to ensure my clients absolute satisfaction.
Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her
Dive into my latest insights, analysis, and industry perspectives. This is where I share my expertise, spark conversation, and drive strategic thinking for the future.
Aut fuga conubia leo molestie cillum eos sapiente cupidatat turpis fugit quibusdam, massa nobis, platea…
Numquam commodo animi ultrices, ut sed nisi ante? Placeat orci praesent rerum, exercitationem natoque wisi…
Numquam commodo animi ultrices, ut sed nisi ante? Placeat orci praesent rerum, exercitationem natoque wisi…
I always strive for continuous improvement, sustainable growth & would like to provide timely solution in times of management dilemma that will affect the revenue & cost of the organization.
© All Rights Reserved smaktaruzzaman.com 2025.