Grettings I'm

Sheikh Md Aktar Uz Zaman

I always strive for continuous improvement, sustainable growth & would like to provide timely solution in times of management dilemma that will affect the revenue & cost of the organization.

26+ Years Job

Experience

5000+ Projects

Completed

10000+ Support

Cuastomers Support

30+ Awards

Achievement

ABOUT ME

Sr. Manager of Retail Banking Operations & Customer Growth

I am responsible for leading retail banking to achieve growth, profitability, and superior customer experience. My focus is executing strategies to strengthen product offerings while ensuring strict policy compliance.

Senior Manager – Retail Business
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Manager – Retail Business
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Business Consultant
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MY PASSION

Top Notch banking Solutions

As Senior Manager – Retail Business, I am responsible for leading and managing retail banking operations to achieve business growth, profitability, and superior customer experience. I oversee branch performance, drive sales of deposits and loans, and ensure compliance with regulatory and internal policies.

My role is to develop and execute strategies for expanding the customer base, strengthening products, and enhancing service quality. I work with cross-functional teams to meet targets, improve efficiency, and promote innovative solutions that ensure the retail segment meets the bank’s objectives.

01

Seasoned Banking Professional

Get expert guidance from a seasoned banking professional on risk management, complex financing, and market strategy to secure your long-term financial success.

02

Digital Marketing & QA Enthusiast

Passionately focused on delivering high-converting campaigns and bug-free products. My expertise blends data-driven marketing with meticulous software quality assurance.

03

Excellence in the Financial Sector

Achieving financial sector excellence through strategic risk mitigation, regulatory adherence, and optimized portfolio management. We drive sustained high performance.

MY RESUME

Real Problem Solutions Experience

Strategic leader with a record of driving revenue growth, optimizing operations, and building high-performing teams. I deliver measurable results across complex business environments.

2011 - Running Year

Industry Experiences

Sr. Manager, Retail Business

Senior Assistant Vice President (SAVP)

Community Bank Bangladesh PLC

Head Office, Dhaka.

June 18h 2025 to till now

Sphere of Activities

As Senior Manager – Retail Business, I am responsible for leading and managing retail banking operations to achieve business growth, profitability, and superior customer experience.

I oversee branch performance, drive sales of deposits and loans, and ensure compliance with regulatory and internal policies. My role focuses on developing and executing strategies to expand the customer base, strengthen product offerings, and enhance service quality. I work closely with branch managers and cross-functional teams to meet business targets, improve operational efficiency, and promote digital and innovative banking solutions. Additionally, I maintain key client relationships, monitor financial performance, and ensure the retail segment contributes effectively to the bank’s overall objectives

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Branch Manager

Senior Assistant Vice President (SAVP)

Community Bank Bangladesh PLC

Gulshan Branch, Dhaka.

June 26th 2023 to June 17th 2025

Key Accomplishments:

In 2023 and 2024, through outstanding leadership strategies and adept team management, Gulshan branch Recognized as one of the Top 3 Operating Profit Contributors across the bank.

  • I have Led the branch to become the 2nd Highest Non-Funded Income Generating Branch.
  • I have developed a high-performing team with a strategic mindset and strong problem-solving capabilities, dedicated to driving innovation and excellence in managing Non-Performing Loans (NPLs) within the portfolio.
  • I have Crafted and executed an innovative strategy to strengthen the corporate and priority banking segment, ensuring alignment with organizational goals and driving sustainable growth.
  • Cultivated strong relationships with high-net-worth clients, identifying their unique financial needs and offering customized financial solutions to enhance satisfaction and retention.
  • I also collaborated with cross-functional teams to drive product and service innovation in both retail and corporate banking, significantly boosting market competitiveness and customer engagement.
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2000 - 2007

Educational Background

Master of Business Administration (MBA)

Accounting & Information System (AIS)

University of Dhaka

Bachelor of Business Administration (BBA)

Human Resource Management (HRM).

The University of Asia Pacific (UAP)

Banking Professional Examination -2024

AIBB (Associate of the Institute of Bankers, Bangladesh).

Know my Entrepreneurial Journey

My journey is a relentless pursuit of innovation, transforming bold ideas into profitable ventures and driving measurable industry change through resilience.

SEE MY

My Awesome Gallery

A curated glimpse into my daily adventures, passions, and discoveries. Explore the vibrant moments that define my life.

CLIENTS TESTIMONIALS

I Have 1253+Client Feedback

Client Feedback is my most valuable asset and blueprint for excellence. I actively listen to your insights, refine my strategy, and continuously improve every solution to ensure my clients absolute satisfaction.

Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her

Tyler Morgan Founder & CEO of XpeedStudio

Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her

Joshua Lane Founder & CEO of XpeedStudio

Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her

Austin Hayes Founder & CEO of XpeedStudio

Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her

Eric Vaughn Founder & CEO of XpeedStudio

THOUGHTS THAT MATTER

Thoughts & Blogs

Dive into my latest insights, analysis, and industry perspectives. This is where I share my expertise, spark conversation, and drive strategic thinking for the future.

The Best Ways To Do Market Research
10Apr

The Best Ways To Do Market Research

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Embracing Minimalism: A Lifestyle Revolution
10Apr

Embracing Minimalism: A Lifestyle Revolution

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Mastering The Art Of Sustainable Living
10Apr

Mastering The Art Of Sustainable Living

Numquam commodo animi ultrices, ut sed nisi ante? Placeat orci praesent rerum, exercitationem natoque wisi…